Many years ago, I drove a cab for a living. It was a
cowboy's life, a life for someone who wanted no boss. What I didn't realize was
that it was also a ministry. Because I drove the night shift, my cab
became a moving confessional. Passengers climbed in, sat behind me in total
anonymity, and told me about their lives. I encountered people whose lives
amazed me, ennobled me, made me laugh and weep. But none touched me more
than a woman I picked up late one August night.
I was responding to a call from a small brick fourplex in a
quiet part of town. I assumed I was being sent to pick up some partiers, or
someone who had just had a fight with a lover, or a worker heading to an early
shift at some factory for the industrial part of town.
When I arrived at 2:30 a.m., the building was dark except
for a single light in a ground floor window. Under these circumstances, many
drivers would just honk once or twice, wait a minute, then drive away. But I
had seen too many impoverished people who depended on taxis as their only means
of transportation. Unless a situation smelled of danger, I always went to the
door. This passenger might be someone who needs my assistance, I reasoned to
myself. So I walked to the door and knocked.
"Just a minute," answered a frail, elderly voice. I
could hear something being dragged across the floor. After a long pause, the
door opened. A small woman in her 80s stood before me. She was wearing a print
dress and a pillbox hat with a veil pinned on it, like somebody out of a
1940s movie. By her side was a small nylon suitcase. The apartment looked
as if no one had lived in it for years. All the furniture was covered with
sheets. There were no clocks on the walls, no knickknacks or utensils on the
counters. In the corner was a cardboard box filled with photos and glassware.
"Would you carry my bag out to the car?" she said.
I took the suitcase to the cab, then returned to assist the woman. She took my
arm and we walked slowly toward the curb. She kept thanking me for my kindness.
"It's nothing,” I told her. "I just try to treat my
passengers the way I would want my mother treated." "Oh, you're
such a good boy," she said.
When we got in the cab, she gave me an address, then asked,
"Could you drive through downtown?" "It's not the shortest
way," I answered quickly. "Oh, I don't mind," she said.
"I'm in no hurry. I'm on my way to a hospice." I looked in the
rearview mirror. Her eyes were glistening. "I don't have any family
left," she continued. "The doctor says I don't have very long."
I quietly reached over and shut off the meter. "What route would you
like me to take?" I asked.
For the next two hours, we drove through the city. She
showed me the building where she had once worked as an elevator operator. We
drove through the neighborhood where she and her husband had lived when they
were newlyweds. She had me pull up in front of a furniture warehouse that had
once been a ballroom where she had gone dancing as a girl. Sometimes she'd ask
me to slow in front of a particular building or corner and would sit staring
into the darkness, saying nothing.
As the first hint of sun was creasing the horizon, she
suddenly said, "I'm tired. Let's go now."
We drove in silence to the address she had given me. It was
a low building, like a small convalescent home, with a driveway that passed
under a portico. Two orderlies came out to the cab as soon as we pulled up.
They were solicitous and intent, watching her every move. They must have been
expecting her.
I opened the trunk and took the small suitcase to the door.
The woman was already seated in a wheelchair. "How much do I owe
you?" she asked, reaching into her purse. "Nothing," I
said. "You have to make a living," she answered. "There
are other passengers," I responded. Almost without thinking, I bent
and gave her a hug. She held onto me tightly. "You gave an old woman
a little moment of joy," she said. "Thank you." I squeezed
her hand, then walked into the dim morning light. Behind me, a door shut. It
was the sound of the closing of a life.
I didn't pick up any more passengers that shift. I drove
aimlessly, lost in thought. For the rest of that day, I could hardly talk. What
if that woman had gotten an angry driver, or one who was impatient to end his
shift? What if I had refused to take the run, or had honked once, then
driven away? On a quick review, I don't think that I have done anything more
important in my life. We're conditioned to think that our lives revolve around
great moments. But great moments often catch us unaware -- beautifully wrapped
in what others may consider a small one.
People may not remember exactly what you did, or what you said, but they will always remember how you made them feel.
“The LORD preserveth the strangers; he relieveth the
fatherless and widow: but the way of the wicked he turneth upside down.”
- Psalm 146:9

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